IDEA Enterprises LLC

Privacy Policy

Effective Date: May 20, 2026

1. Introduction

Welcome to IDEA Enterprises LLC (“IDEA,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our products or services, communicate with us, or otherwise interact with us online.

Our platform includes operational management, facilities management, safety, incident reporting, workflow automation, analytics, AI-enabled services, and related applications and integrations (collectively, the “Services”).

By accessing or using our website or Services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information.

  • You may voluntarily provide information including:

    • Name
    • Email address
    • Phone number
    • Company or organization name
    • Job title or role
    • Form submissions
    • Demo requests
    • Support requests
    • Uploaded content
    • Communications with us

  • When you visit our website or use our Services, we may automatically collect:

    • IP address
    • Browser type
    • Device identifiers
    • Operating system
    • Referring URLs
    • Pages viewed
    • Time spent on pages
    • Clickstream data
    • Session activity
    • Approximate geographic region
    • Performance and diagnostic information

  • We may use:

    • Cookies
    • Pixels
    • Web beacons
    • Local storage
    • Analytics tools
    • Session management technologies

    These technologies help us:

    • Understand website usage
    • Improve user experience
    • Maintain security
    • Analyze traffic and engagement
    • Measure marketing effectiveness
    • Support authentication and session management

    You may modify your browser settings to refuse certain cookies; however, portions of the Services may not function properly.

3. Analytics and Third-Party Technologies

We may use third-party providers and technologies including:

These providers may process certain technical and usage information in accordance with their own privacy policies.

4. How We Use Information

We may use information we collect to:

  • Provide and operate our Services
  • Respond to inquiries and support requests
  • Schedule demonstrations
  • Improve website performance and usability
  • Monitor platform reliability and security
  • Analyze usage trends and engagement
  • Communicate product updates and announcements
  • Prevent fraud, abuse, or unauthorized access
  • Comply with legal obligations
  • Develop and improve AI-enabled functionality
  • Support operational analytics and workflow automation

5. AI and Automated Processing

Certain features of our Services may utilize artificial intelligence, machine learning, automated classification, summarization, workflow routing, or related technologies.

These capabilities may process submitted content, communications, metadata, operational records, or uploaded materials in order to:

  • Improve workflow efficiency
  • Generate summaries or insights
  • Classify operational events
  • Support reporting and analytics
  • Assist users with operational management tasks

Users and organizations remain responsible for ensuring that submitted content complies with applicable laws, regulations, and organizational policies.

6. Information Sharing and Disclosure

We do not sell personal information in the traditional sense.

We may share information:

  • With service providers supporting our operations
  • With infrastructure and hosting providers
  • With analytics and security providers
  • When required by law
  • To protect rights, safety, and security
  • During mergers, acquisitions, or business transfers
  • With customer-authorized integrations

We may also disclose information when reasonably necessary to:

  • Detect or prevent fraud
  • Investigate security incidents
  • Enforce agreements
  • Protect users, organizations, or the public

7. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide Services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve system performance and security

Retention periods may vary depending on the nature of the data and applicable legal requirements.

8. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Children’s Privacy

Our Services are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13 without appropriate authorization or legal basis.

Educational institutions and organizational customers are responsible for ensuring lawful authorization and consent where applicable.

10. International Users

Our Services are operated primarily in the United States.

If you access the Services from outside the United States, you understand that information may be transferred to, processed, and stored in the United States and other jurisdictions where our service providers operate.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access to personal information
  • Correction of inaccurate information
  • Deletion requests
  • Objection to certain processing
  • Withdrawal of consent
  • Data portability
  • Marketing opt-out rights

To submit a request, contact us using the information below.

12. Third-Party Links

Our website and Services may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the “Effective Date” above. Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Information

IDEA Enterprises LLC
Seattle, Washington, USA

Website: https://idea-vis.com
Email: admin@idea-vis.com

15. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including rights to:

  • Know what personal information is collected
  • Request deletion of personal information
  • Correct inaccurate personal information
  • Limit certain uses of sensitive information
  • Opt out of certain data sharing activities

We do not knowingly sell personal information for monetary compensation.

California residents may submit requests using the contact information above.

16. European Economic Area (EEA) and United Kingdom Notice

For users located in the EEA or United Kingdom, processing may occur under legal bases including:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal obligations

Where required, users may withdraw consent for non-essential cookies or processing activities.

You may also have the right to lodge a complaint with your local supervisory authority.